Agenda - NRT user symposium
NRT user symposium agenda
May 30 through June 1, 2006
Delta Toronto East Hotel

Dress attire: Business casual


Tuesday, May 30, 2006
Time Event
13:30 - 14:45 Register for tour of NRT facilities
Bus leaves at 15:00 in front of hotel
Symposium registration  
 
15:00 - 17:00 NRT tour
18:30 - 21:30 Cocktail reception

Wednesday, May 31, 2006
Time Event
08:00 - 08:50 Breakfast / registration
08:50 - 09:00 Introduction
Art Ayow, NRT
09:00 - 09:15 The President's address
John Dominelli, NRT
09:15 - 09:45 NRT's business strategy
Ray Deffner, NRT
09:45 - 10:15 Current NRT products
Rosa Laricchia, NRT and Diran Kludjian, Global Cash Access
10:15 - 10:45 Break
10:45 - 11:30 NRT internal processes for support and service
Art Ayow and Sean Herschmiller, NRT
11:30 - 12:15 Achieving QuickJack high availability
Art Ayow, NRT and Mark Huse, Island of Capri
12:15 - 13:15 Lunch
13:15 - 14:00 NRT / Bantek hardware service strategy
Fred Wich, Bantek EfMark
14:00 - 14:45 Current QuickJack enhancements
Dave Middlestadt, NRT
14:45 - 15:15 Break
15:15 - 15:45 Enhancements to current QuickJack software
Ralph Lombardi, NRT
15:45 - 16:30 Global Cash Access - current and future offerings
Jay Fraker, Global Cash Access
17:30 - 23:00 Toronto Blue Jays vs Boston Red Sox
Baseball game starts at 19:00
Rogers Centre (luxury suite)
Bus departs for stadium at 17:30

Thursday, June 1, 2006
Time Event
08:00 - 09:00 Breakfast
09:00 - 09:15 Introduce day's agenda
09:15 - 09:45 NRT future products
John McArthur, NRT
09:45 - 10:30 Cash-handling system (CHS) overview
Ralph Lombardi, NRT
10:30 - 11:00 Break
11:00 - 11:30 CHS user experience
Patrick Duquette, Casino de Montréal
11:30 - 11:45 CHS demo introduction
Ralph Lombardi, NRT
11:45 - 13:00 Lunch Demo 1
Current QuickJack system - New functions
Demo 2
Next generation QuickJack system
CHS system
Demo 3
Attendant float system
 
 
13:00 - 14:00 Informal breakout sessions
14:00 - 14:45 User steering committee meeting
  • Vote committee members
  • Schedule date and location for 2007 symposium
14:45 - 15:30 Gaming industry technology
George Tjilos, Greektown Casino
15:30 - 16:30 QuickJack expert panel
Open forum - Q & A

Moderator - David Balmer, NRT
16:30 Closing remarks
David Balmer
Last revision: May 29, 2006

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