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Optimal Services Group
Optimal Services Group, the rapidly expanding service division of Optimal Group, offers a complete range of installation and repair services available through on-site maintenance, help desk operations, and bring-in centres. Optimal Services Group is uniquely positioned to offer the wide geographical coverage of a large service organization with the flexible programs of a small independent service company. As a single-source, vendor-neutral service provider, Optimal Services Group is committed to servicing clients' existing equipment and to helping them maximize the return on their IT investments.
Its customer interaction centre, support centre, field engineers, parts logistics, depot repair centre, Web-based call tracking, and real-time wireless communications are all capable of catering to any client's unique IT service requirements. Optimal Services Group is employed by clients in a number of industries, including financial institutions, retail businesses, video lottery machine operators, automotive manufacturing, distribution, and government agencies.
Source: Optimal Services Group
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